Once that's done, you can begin the reset proces. It's also worth remembering to remove your SIM card before you pass on the iPhone or iPad on, as this may have information stored on it, and you might want to continue using it in a new phone or tablet.
Here we've used an iPhone running iOS 9 but it's exactly the same on an iPad and a very similar process in older versions.
Step 1. Tap Settings, then General. Scroll down until you see Reset. (In iOS 9 you can also pull down in Settings and search for Reset.)
Step 2. Tap Erase All Content and Settings. Depending on whether you've set a Passcode and / or a Restrictions Passcode (they are different) you might have to enter that code or password in order to erase and reset it. There is no way to reset the device unless you enter the code(s).
Step 3. Now you will have to enter your Apple ID password. This is so the account can be removed from your device, and Find My iPhone can be switched off. If you merely restore an iPhone via iTunes, you'll be asked to enter the Apple ID and password when it reboots. Resetting it using the method we're describing here will prevent the iPhone asking for an Apple ID when it restarts.
Step 4. The reset process can take a minute or two, after which you'll see the welcome screen asking you to swipe to continue. It's then ready to be sold on or taken to an Apple Store for repair.
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